Frequently Asked Questions (FAQ)
Have questions about Northville Laundry? Find answers to common questions about our laundromat hours, wash & fold services, pricing, pickup & delivery, and more!
Laundromat FAQ
We're open Monday to Friday from 8 AM to 8 PM, and Saturday and Sunday from 7 AM to 8 PM. The last wash is at 7 PM every day.
Yes, our laundromat is always fully attended during all operating hours. Our friendly and knowledgeable staff is always on-site to assist you.
We are currently a coin-operated laundromat. We do have change machines and a bill-to-bill changer available for your convenience. We are exploring the possibility of adding a card system in the future.
Yes, we have a variety of Speed Queen washers in different sizes, including 20 lb (top and front load), 30 lb, 40 lb, 60 lb, and extra-large 80 lb capacity machines to handle even your bulkiest loads.
Wash and Fold Questions
You can drop off and pick up your wash and fold orders during our regular store hours: Monday to Friday from 8 AM to 8 PM, and Saturday and Sunday from 7 AM to 8 PM.
For detergents we offer Tide and Tide Free & Clear. For Softeners we offer Downy and Downy Free & Clear. We also offer Bounce dryer sheets, both regular scent and Free & Clear. We also offer Oxy Powder, Oxy Gel, Odoban, and Shout.
Not much. Check out our pricing page to see the most current prices.
Yes, there is a $10 minimum order for our drop-off wash and fold service.
Our standard turnaround time is typically next day. If you drop off an order that may require more time to clean, we will let you know.
No, we do not. We keep all orders separate to avoid mix-ups and cross-contamination, ensuring your laundry is handled with individual care.
Pickup and Delivery Questions
We offer pickup and delivery services Monday through Friday, from 10 AM to 2 PM.
Not much. See our pricing page to see the most current prices.
Yes, there is a $40 minimum order for our pickup and delivery service, plus a $2.50 pickup and delivery fee (this fee covers both trips).
When you place your order, we will ask for your credit card information. Your card will not be charged until your order is complete.
Our standard turnaround time for pickup and delivery is typically two days. For example, if you schedule a pickup on Friday, your clean laundry will be returned on Monday.
No, but you need to give us written permission in the special request fields to leave you laundry. Also, please let us know where the designated spot to leave it. We recommend behind a gate or someplace inconspicuous.
Just let us know by inputting your preferences and special requests.
No there is not.
With the card you put on file in your account.
We recommend putting your laundry in a laundry bag or a trash bag that cinches closed.
You can suspend your account until you return from your vacation. Just log into your account and put your service on hold until you return.
